Web Service

How to solve Zoom host screen sharing issue

How to solve Zoom host screen sharing issue

Even I am Zoom meeting host, I couldn't share my screen...


Zoom is famous video meeting service.

It has free plan and business plan.

So a lot of people use Zoom.

But there is a an issue.


Screen sharing is not working.


Usually this kind of issue is caused by application settings. Or it is due to that host doesn't permit screen sharing.

But sometimes host can't share his screen.

In this case, application says this error massage.

In this meeting, you are not allowed to share screen.

According to the message, it seemes like that host didn't allowed screen sharing to other users.

But even I am the host, I can't share my screen.

What does it mean ? How can we solve it ?

So today I will introduce about "How to solve Zoom host screen sharing issue".

Author


Mid-carieer engineer (AI, system). Good at Python and SQL.

Advantage to read

You can understand about How to solve Zoom host screen sharing issue. Then you don't have to concern about Zoom screen sharing trouble.


Zoom host screen sharing issue

Zoom screen sharing issue points are below.

Host screen sharing issue

  • When we try to share screen, Zoom app says "You are not allowed."
  • Even OS permission setting is OK, the error happens.
  • Other participants can share their screen.
  • Even we are host, we can't share our screen.
  • If there are no participants, screen sharing works.


So complicated...


Meeting host couldn't share screen.

It is complicated.

What should we do to solve this issue?



Zoom support answer

About screen shring issue, Zoom support team has GAQ page.

Their answer is like below.

Screen sharing trouble shooting

  • Enabling screen sharing in Zoom meetings
  • Granting macOS permissions for the Zoom client
  • Enabling screen sharing for participants in Zoom meetings
  • Upgrading Zoom to the latest version
  • Clearing Zoom cache and cookies

  • ...

    These simple solution, we already tried.

    Other options are these.

  • Restart your device or browser.
  • Uninstall the app, then download and reinstall it.

  • These alsowe already tried.


    It is not useful information.


    Are there any option to solve the screen sharing issue?



    How to solve Zoom host screen sharing issue

    Then what is the root cause of Zoom host screen sharing issue ?


    The root cause is "Screen sharing is disabled when guest is in the meeting".


    Really? Is there such kind of setting ?


    In order to check the settings, open "Settings" menu on Zoom website.

    Zoom Personal Settings
    Zoom Personal Settings


    Then chek the option "Disable screen sharing when guests are in the meeting".

    If it is ON, it caused screen sharing issue.

    Disable screen sharing when guests are in the meeting
    Disable screen sharing when guests are in the meeting


    In order to solve it, you should turn off the settings.


    How can I find it !
    The message says "You are not permitted". But error reason was due to settings. I think the error message is not good.



    Conclusion

    Today I explained about "How to solve Zoom host screen sharing issue".


    Screen sharing fails even when we are the meeting host.

    It is caused by "Disable screen sharing when guests are in the meeting" settings.

    In order to solve it, login Zoom website and check your personal settings and turn off the option.


    But the option is for security.

    If you tern off it, you have to be careful to share your screen.


    This settings avoid information leak when guest user comes.
    But the error message is not good. It is difficult to understand the root cause.


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